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Nestlé Chile:

Producing more at any cost

 

In December, Consumer International reported that Nestle and Kellogg’s cereals "for children" had excess sugar, salt and advertisement. Five months later, Nestlé announced a proposal to reduce 25 percent of salt and 5 percent of sugar in its products over the next five years. Simultaneously, Nestlé is advertising its Nestle Healthy Kids Project in over 100 countries, including educational programs on nutrition and physical exercise for school children. It is good that Nestle cares –even under the pressure of the reports-- for the consumers' health. What is not good is that it is not interested in the health of Nestlé workers. Let’s see, as an example, what happens in Nestlé Chile.

 

Overtime and no time-off pay days

 

The idea of Nestlé Chile -a company with annual sales near 950 million US dollars- is to produce at any cost, and when someone has to pay the cost, it is workers who do so.  The company has turned overtime –which are the ones surpassing the regular work day—into permanent, provoking a number of distortions in the working conditions and environment, which seriously affect workers. Although this situation has been repeatedly reported by the unions, it has not interrupted in spite of the victims it is causing.

 

The last case was the one suffered by Aldo Saavedra, who lost part of a finger in an occupational accident at the Macul Nestle plant. Even though Aldo took the protection out of the machine he was operating, the cause of the accident goes beyond a worker's mistake. Aldo had been working for three weeks without any weekly day-off.  On Saturday 2, he worked from 7 am  to 2 pm, and he went back to work that same day at 11 pm.  His accident took place on Sunday 3 at 3 am.

 

Apart from the violations to the laws in force, to what extent the accident was influenced by the succession of work-days without the weekly day-off? There are many research works evidencing that this intensification of work leads to more occupational accidents, cardiovascular diseases, stress, sleep disorders and depressive disorders, of all of which Nestlé is or should be aware.

 

Overtime as an anti-union tool

 

It is so urgent to produce under any circumstances that even on May 1st,  the food and cold storage facility was operating. Even though workers can choose to work or not to work on a holiday, in fact, their real alternative is to go to work or be fired. At the Labor Office there is a labor complaint presented by Sindicato de Trabajadores Nº 1 de Nestlé Chile División H.R., the company is accused of having fired 20 unionized workers in 2008 and 16 unionized workers until March, 2009. All of them, with an indefinite working agreement and some with 15 to 20 years of work in the company, were fired invoking the dreadful article 161 of the Labor Code: “corporate needs”. From the moment when they were dismissed and immediately replaced by new workers, the supposed need became a clumsy and false allegation.

 

To top it all, the union also reported a communication to workers with the photo of Ms. Ivonne Avilés, Nestlé Macul Human Resources manager where, in a clear anti-union action, the Union is blamed for the suspension of overtime*. What Ms. Avilés does not state is that the monitoring referred to under item 1 was demanded because she attempted to pay work performed on Sunday 7 not as overtime, but as regular pay.

 

Now, this lady risks that another labor complaint is presented because she ordered the installation of closed circuit cameras in workers' dressing rooms.  When union leaders complained, the reply was:  "don’t worry, they are not connected".

 

Inappropriate health and safety conditions

 

These are the working conditions and the working environment at Nestlé Macul, Chile. There are other inappropriate working conditions, to be dealt with in another story coming soon, among others:

 

1)  Hydrogen peroxide, also known as bleach, is the chemical used for cleaning. Since the air is not sufficiently renewed by the factory extractors, several workers have been noticing that their hair is becoming “blond”. Beyond the fact that workers might forcefully become blond, about the internal impact, particularly for workers' respiratory systems, nothing is known yet.

 

2)  For cleaning purposes, chlorine is also used.  When chlorine is mixed with detergents, there is a reaction which workers call a “bomb”. If we consider that chlorine was used as a weapon in the First World War and recently in the Iraq War, calling it a bomb does not seem exaggerated at all.

 

3)     In some areas, workers need to lift near 80 kg, which is a clear violation of the legal rules in force.

 

They call themselves responsible without embarrassment

 

In spite of the above abnormal situation, Nestlé Chile keeps pretending to be a respectful company, particularly of the so-called corporate social responsibility. Fernando del Solar, Nestlé Chile CEO, was elected director of Acción RSE in 2007.  Acción RSE is an association which, according to its website, intends to “raise awareness, mobilize and support companies for socially responsible business management”. For it, one of its five areas of work is the promotion of "working life quality" (sic). We assume that Mr. Del Solar has not attended any of the meetings convened to deal with this area.

 

Also, as a way to show the government areas of concern, Marigen Hornkohl, Chile’s Minister of Agriculture, just visited Switzerland, where she met Paul Bulcke, Nestlé CEO, and they discussed a proposal that Nestlé joins an alliance with Dutch authorities (through Unilever?) to establish a food innovation excellence center.

 

Pappalardo arrived and he ordered to slog guts out

 

Carlos Pappalardo is an Argentinean engineer, who, in 2003, arrived in the Dominican Republic, more concretely at the Nestlé plant of San Francisco de Macorís. The regional management appointed him as general manager of such factory against the opinion of the local management, under the argument that new machinery was necessary and there was need to reduce the production line stops.  Soon Pappalardo began to show his authoritarian and despotic personality, justified in his particular way to understand authority:  “if I negotiate I loose authority”. Workers used to call him “little Hitler” and during his management period there were successive unjustified and massive dismissals and disregard for labor rights. Working conditions were not something to keep him awake, in 2003 a worker used to report: “we work at 32º or 33º Celsius and noise levels are at 85… we change our shirts four or five times a day, we even sweat when we are resting”.

 

Things escalated so much that Pappalardo ceased to be a problem for the union and became a problem for the civil society of San Francisco de Macorís. In 2005, 200 grassroots leaders of the Foro Social Alternativo, Duarte province, held a meeting in front of the Nestlé plant (heavily surrounded by soldiers) in order to submit a document stating their support to the union and demanding the reinstatement of workers unjustly fired.

 

Pappalardo abandoned the Dominican Republic as suddenly as he had arrived and we lost track of him for more than one year. We know now that he spent that time at some Nestlé office in Santiago, apparently with the intention that we would forget about him. Now he just appeared as manager of the Graneros** plant and it is good to know that we remember him. Moreover, we think he will soon set tongues wagging.

 

 
 

From Montevideo, Enildo Iglesias

Rel-UITA

june 3, 2009

Enildo Iglesias

 

 

 

* Reproduction in Spanish below of the communication addressed to “dear contributors”

** The Graneros plant, located 75 km south of Santiago, at the town of the same name is one of the seven Nestle factories in Chile. Before 1936, when bought by Nestle, its name was Sociedad Nacional Lechera de Graneros.  In 1988 it received massive investment for the production of breakfast cereals, which was complemented in 2003 with a new cereal plant. In 2007, with an investment of 12.5 million US dollars, the Graneros Top Cup plant was opened, for the production of coffee blends.

 

 

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