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Open Letter to Nestlé’s CEO 
  
Mr. 
Paul Bulcke,  
On June 19, the Nestlé Ice Cream Plant in Santo Domingo, 
Dominican Republic, was brutally shut down, leaving more than 
200 workers out of a job. 
  
We say that this was a brutal measure because it was done 
without prior notice to the Nestlé Ice Cream Workers’ 
Union (SINTRANESTED), an affiliate of our organization, the 
National Federation of Food, Hotel, Beverages and Tobacco 
Industry Workers (FENTIAHBETA) of the Dominican Republic. 
 
  
On the morning of June 19, the workers arrived at the ice cream 
plant to perform their tasks like any other day, only to be met 
by riot police and private security officers who blocked the 
entrance to their place of work. In the plant’s parking lot, 
they were informed that the factory was closed for good. At that 
time, the company representatives made several promises: they 
would pay six months of salary as severance compensation; during 
that six-month period they would maintain the health insurance 
of all the workers; and they offered to relocate 25 percent of 
the personnel to other Nestlé plants. None of these 
promises were kept. 
  
During the months prior to the factory’s closure, all the 
personnel was forced to work overtime, and the cold storage 
chambers were filled up with products that Nestlé is 
still marketing today, more than three months after the plant 
closed down. 
  
This savage measure is particularly outrageous if we consider 
that many of the workers had over ten years of seniority, and 
that among the layoffs there were sick people and pregnant 
women, and that in many cases the workers’ wage was the sole 
income of their families. 
  
The way in which the plant was closed down and the unexpected 
loss of a job had more than economic consequences for the laid 
off workers, who have also suffered a great emotional and 
psychological trauma, as the situation has brought on dramatic 
changes in their lives. In some cases, there have been severe 
episodes of depression and miscarriages due to stress and 
anguish. 
  
We strongly condemn these practices that constitute a harsh 
violation of labor and human rights, aggravated by the 
conviction that the authorities of the Ministry of Labor of the 
Dominican Republic were not only aware that the plant would be 
closed down, they even provided police officers to 
psychologically pressure the workers and, if necessary, 
physically repress them. This can only be described with two 
words: bribery, on one side, and complicity, on the other. 
  
This terrible aggression against the more than 200 laid off 
workers, who are not likely to find another job in a country 
undergoing an economic and financial crisis, will not go 
unnoticed. In this sense, the IUF, along with its affiliates, 
will spare no efforts to make this situation known and denounce 
it to the world. 
  
We, the participants of the 8th Regional 
Conference of Nestlé Workers, gathered in Buenos Aires under 
the slogan “For a Solidarity-Based and Efficient Federation,” 
with labor representatives from Argentina, Brazil, Chile, 
Ecuador, Mexico, Panama, Peru, the Dominican Republic, and 
Uruguay, expressed our absolute condemnation of the moral and 
economic massacre perpetrated by Nestlé against the 
workers of the Santo Domingo ice cream plant. 
  
Moreover, together with the IUF, the Conference reaffirmed its 
belief that “The destruction of regular employment has turned 
into one of the main pillars of the human resource strategy 
deployed by corporations to finance record-high dividends and 
the repurchase of stock in the name of ‘maximizing shareholder 
value.’ In addition to brand name products, these companies 
manufacture insecurity.  Precarious jobs are a business policy 
aimed at reducing and ultimately eliminating the workers that 
are directly employed by the companies whose products they 
manufacture and with which they can negotiate their terms and 
conditions of employment. Precarious work is an attempt to 
destroy unions.”  
  
Nestlé, 
along with other transnational corporations, has the sad 
privilege of leading the trend towards the elimination of 
regular employment, and the closing down of the Santo Domingo 
ice cream plant is part of that strategy that seeks to 
completely dehumanize workers by treating them like mere 
instruments, tools, and machines at the service of the constant 
growth of corporate profit. “Corporate social responsibility” is 
a rhetoric device, a “pretty” phrase to use in speeches, while 
in practice Nestlé applies its “indecent strategy.” 
  
Lastly, the 8th Regional Conference of Nestlé 
Workers declared its full and profound solidarity with the 
workers laid off in the Dominican Republic, and the 
participating delegations undertook to participate actively in 
the campaign to denounce this barbaric corporate act, beginning 
with the dissemination of this Open Letter on October 7, 2008, 
World Day for Decent Work, as a symbol of our proposal to 
humanize and dignify work. 
  
On behalf of the 8th Regional Conference of Nestlé 
Workers 
Gerardo Iglesias 
IUF Latin American Regional Secretary 
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