Overtime and no 
time-off pay days
 
The idea of
Nestlé Chile -a company with annual sales near 950 million US 
dollars- is to produce at any cost, and when someone has to pay the cost, it 
is workers who do so.  The company has turned overtime –which are the ones 
surpassing the regular work day—into permanent, provoking a number of 
distortions in the working conditions and environment, which seriously 
affect workers. Although this situation has been repeatedly reported by the 
unions, it has not interrupted in spite of the victims it is causing.
 
The last 
case was the one suffered by Aldo Saavedra, who lost part of a finger 
in an occupational accident at the Macul Nestle plant. Even though Aldo 
took the protection out of the machine he was operating, the cause of the 
accident goes beyond a worker's mistake. Aldo had been working for 
three weeks without any weekly day-off.  On Saturday 2, he worked from 7 am  
to 2 pm, and he went back to work that same day at 11 pm.  His accident took 
place on Sunday 3 at 3 am. 
 
Apart from 
the violations to the laws in force, to what extent the accident was 
influenced by the succession of work-days without the weekly day-off? There 
are many research works evidencing that this intensification of work leads 
to more occupational accidents, cardiovascular diseases, stress, sleep 
disorders and depressive disorders, of all of which Nestlé is or 
should be aware. 
 
Overtime as 
an anti-union tool
 
It is so 
urgent to produce under any circumstances that even on May 1st,  the food 
and cold storage facility was operating. Even though workers can choose to 
work or not to work on a holiday, in fact, their real alternative is to go 
to work or be fired. At the Labor Office there is a labor complaint 
presented by Sindicato de Trabajadores Nº 1 de Nestlé Chile División H.R., 
the company is accused of having fired 20 unionized workers in 2008 and 16 
unionized workers until March, 2009. All of them, with an indefinite working 
agreement and some with 15 to 20 years of work in the company, were fired 
invoking the dreadful article 161 of the Labor Code: “corporate needs”. From 
the moment when they were dismissed and immediately replaced by new workers, 
the supposed need became a clumsy and false allegation.
 
To top it 
all, the union also reported a communication to workers with the photo of 
Ms. Ivonne Avilés, Nestlé Macul Human Resources manager where, 
in a clear anti-union action, the Union is blamed for the suspension of 
overtime*. What Ms. Avilés does not state is that the monitoring 
referred to under item 1 was demanded because she attempted to pay work 
performed on Sunday 7 not as overtime, but as regular pay. 
 
Now, this 
lady risks that another labor complaint is presented because she ordered the 
installation of closed circuit cameras in workers' dressing rooms.  When 
union leaders complained, the reply was:  "don’t worry, they are not 
connected".
 
Inappropriate health and 
safety conditions
 
These are 
the working conditions and the working environment at Nestlé Macul,
Chile. There are other inappropriate working conditions, to be dealt 
with in another story coming soon, among others: 
 
1)  
Hydrogen peroxide, also known as bleach, is the chemical used for cleaning. 
Since the air is not sufficiently renewed by the factory extractors, several 
workers have been noticing that their hair is becoming “blond”. Beyond the 
fact that workers might forcefully become blond, about the internal impact, 
particularly for workers' respiratory systems, nothing is known yet.
 
2)  For 
cleaning purposes, chlorine is also used.  When chlorine is mixed with 
detergents, there is a reaction which workers call a “bomb”. If we consider 
that chlorine was used as a weapon in the First World War and recently in 
the Iraq War, calling it a bomb does not seem exaggerated at all. 
 
3)     In 
some areas, workers need to lift near 80 kg, which is a clear violation of 
the legal rules in force.
 
They call themselves 
responsible without embarrassment
 
In spite of 
the above abnormal situation, Nestlé Chile keeps pretending to be a 
respectful company, particularly of the so-called corporate social 
responsibility. Fernando del Solar, Nestlé Chile CEO, 
was elected director of Acción RSE in 2007.  Acción RSE is an 
association which, according to its website, intends to “raise awareness, 
mobilize and support companies for socially responsible business 
management”. For it, one of its five areas of work is the promotion of 
"working life quality" (sic). We assume that Mr. Del Solar has not 
attended any of the meetings convened to deal with this area. 
 
Also, as a 
way to show the government areas of concern, Marigen Hornkohl, 
Chile’s Minister of Agriculture, just visited Switzerland, 
where she met Paul Bulcke, Nestlé CEO, and they discussed a 
proposal that Nestlé joins an alliance with Dutch authorities (through 
Unilever?) to establish a food innovation excellence center. 
 
Pappalardo arrived and he 
ordered to slog guts out
 
Carlos 
Pappalardo 
is an Argentinean engineer, who, in 2003, arrived in the Dominican 
Republic, more concretely at the Nestlé plant of San Francisco 
de Macorís. The regional management appointed him as general manager of 
such factory against the opinion of the local management, under the argument 
that new machinery was necessary and there was need to reduce the production 
line stops.  Soon Pappalardo began to show his authoritarian and 
despotic personality, justified in his particular way to understand 
authority:  “if I negotiate I loose authority”. Workers used to call him 
“little Hitler” and during his management period there were successive 
unjustified and massive dismissals and disregard for labor rights. Working 
conditions were not something to keep him awake, in 2003 a worker used to 
report: “we work at 32º or 33º Celsius and noise levels are at 85… we change 
our shirts four or five times a day, we even sweat when we are resting”.
 
Things 
escalated so much that Pappalardo ceased to be a problem for the 
union and became a problem for the civil society of San Francisco de Macorís. 
In 2005, 200 grassroots leaders of the Foro Social Alternativo, 
Duarte province, held a meeting in front of the Nestlé plant 
(heavily surrounded by soldiers) in order to submit a document stating their 
support to the union and demanding the reinstatement of workers unjustly 
fired.
 
Pappalardo 
abandoned the Dominican Republic as suddenly as he had arrived and we 
lost track of him for more than one year. We know now that he spent that 
time at some Nestlé office in Santiago, apparently with the intention 
that we would forget about him. Now he just appeared as manager of the 
Graneros** plant and it is good to know that we remember him. 
Moreover, 
we think he will soon set tongues wagging.